Website Wiley

Transforming knowledge into impact

Looking to build a strong career in data analytics, CRM data management, and business intelligence? Wiley is hiring a Data Analyst for an exciting full-time, onsite role in the Pune / Pimpri-Chinchwad area.

With a legacy of over 200 years in advancing knowledge and innovation, Wiley offers a dynamic environment where data-driven decision-making powers transformation in education and science.

📍 Job Overview

  • Role: Data Analyst
  • Company: Wiley
  • Location: Pune / Pimpri-Chinchwad
  • Work Mode: Onsite, Full-Time
  • Domain: Data Analytics, CRM Operations, Sales Support

📊 About the Role

As an Inclusive Access Data Analyst, you will play a crucial role in supporting Wiley’s sales and operations teams by managing, validating, and analysing institutional and CRM data. This role requires strong analytical thinking, attention to detail, and the ability to transform raw data into actionable insights.

You will work extensively with Salesforce, Excel, and reporting tools to improve forecasting accuracy, enhance sales processes, and support strategic decision-making.

💼 Key Responsibilities

  • Collect, clean, and validate institutional, course, and CRM datasets to ensure high data accuracy
  • Maintain and update Salesforce opportunities for forecasting and implementation
  • Research academic institutions and course data to support business operations
  • Generate and distribute adoption and opportunity reports for internal stakeholders
  • Validate large datasets with precision using advanced Excel functions
  • Support lead conversion and retention strategies through data insights
  • Assist in data ingestion and enrichment by researching US universities and courses
  • Provide detailed reporting on campaign performance and sales metrics
  • Manage WileyPLUS and Knewton license-related operations, including opt-out processing
  • Recommend and implement process improvements for automation and efficiency
  • Collaborate with cross-functional teams, including Sales, Marketing, and Operations

🧠 Required Skills & Qualifications

  • Bachelor’s degree in any relevant discipline
  • Strong proficiency in Microsoft Excel (data validation, formulas, reporting)
  • Close attention to detail and data accuracy
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced, collaborative environment
  • Experience with Salesforce CRM (preferred)
  • Basic knowledge of SQL and Power BI (added advantage)
  • Strong multitasking and prioritization capabilities

🌟 Why Join Wiley?

  • Work with a globally recognized leader in education, research, and publishing
  • Opportunity to contribute to data-driven transformation in learning ecosystems
  • Collaborative culture that values innovation, diversity, and impact
  • Continuous learning and internal mobility programs
  • Employee-friendly initiatives like meeting-free Friday afternoons
  • Exposure to global markets and institutional data systems

📈 Career Growth Opportunities

This role is ideal for professionals looking to grow in:

  • Data Analytics & Business Intelligence
  • CRM & Sales Operations
  • Educational Technology & Publishing Analytics
  • Data Governance & Process Optimization

With hands-on experience in tools like Salesforce, Excel, SQL, and reporting platforms, you will build a strong foundation for advanced roles such as Senior Data Analyst, Business Analyst, or Data Operations Specialist.

📝 How to Apply

Interested candidates should apply directly through Wiley’s official careers portal. Make sure to attach your updated resume/CV highlighting relevant data analytics and CRM experience.

To apply for this job please visit remotejobhiring.com.