| Job Details | Information |
| Company Name | Answering Service Care (ASC) |
| Job Position | Remote Customer Service / Answering Service Agent |
| Job Location | Pennsylvania, United States |
| Work Mode | Remote / Work From Home |
| Employment Type | Full-Time |
| Starting Salary | $16.00 Per Hour |
| Salary After 4 Months | $16.50 Per Hour |
| Additional Earnings | Weekly Performance Bonus Potential |
| Experience | Not Specified |
| Qualification | No Specific Degree Requirement Mentioned |
| Payment Method | Weekly Direct Deposit |
| Application Mode | Online |
| Job Posting Status | Reposted 4 Days Ago (as provided) |
About Answering Service Care (ASC)
Answering Service Care is an established customer service and communication solutions company founded in 1974. With more than 50 years of industry experience, ASC provides professional live answering and customer support services to over 4,000 businesses across the United States.
The company serves multiple industries, including healthcare, legal services, real estate, insurance, finance, technology, home services, and professional business services.
ASC is a third-generation, family-owned business operated by the Shooster family. The organization has nearly 200 employees across its offices in New Jersey, North Carolina, and Florida.
The company focuses on delivering reliable communication solutions while creating a supportive work environment that encourages employee development, teamwork, and long-term career growth.
Job Description – Remote Customer Service Agent
Answering Service Care is seeking professional and customer-focused individuals to join its team as Answering Service Agents.
The selected candidates will handle inbound and outbound customer calls, assist customers with inquiries, collect important information, schedule appointments, and ensure accurate communication between businesses and their customers.
Employees will primarily support clients within designated industries but may also assist with additional accounts when required.
This position requires strong communication abilities, attention to detail, patience, and the ability to work efficiently in a fast-paced remote environment.
Key Responsibilities
As a Remote Customer Service Agent at Answering Service Care, your daily responsibilities will include:
- Answer inbound customer calls professionally and courteously.
- Make outbound calls when required.
- Follow company-approved call scripts and industry-specific communication guidelines.
- Listen carefully to customer concerns and provide appropriate assistance.
- Collect customer information and accurately record details.
- Schedule appointments and manage customer booking requests.
- Transfer calls to the appropriate departments or contacts.
- Deliver accurate messages to clients and relevant team members.
- Handle customer inquiries through live chat, SMS, and email.
- Maintain detailed records of customer interactions.
- Navigate multiple computer systems and software applications.
- Assist customers with empathy, professionalism, and patience.
- Support additional client accounts during high call volumes.
- Maintain high standards of customer service and communication.
- Follow company procedures to ensure accurate and timely support.
Eligibility Criteria
Candidates interested in applying for the Answering Service Care Remote Customer Service Job 2026 should possess the following qualifications and skills.
Educational Qualification
The job description does not specify a mandatory degree or educational qualification.
Applicants should review the employer’s application requirements before submitting their details.
Experience Requirements
The employer has not mentioned a specific minimum number of years of experience.
Candidates with relevant customer service, call centre, receptionist, administrative support, or communication experience may find their skills useful for this role.
Applicants without previous experience should confirm their eligibility directly with the employer.
Required Skills
- Strong verbal and written English communication skills.
- Excellent customer listening and interpersonal abilities.
- Ability to manage multiple tasks simultaneously.
- Strong attention to detail and accuracy.
- Intermediate to advanced computer skills.
- Professional and empathetic customer service approach.
- Ability to remain calm and positive under pressure.
- Good organizational and time-management skills.
- Ability to follow instructions and established procedures.
- Willingness to learn new systems and communication tools.
- Ability to work efficiently in a fast-paced environment.
Answering Service Care Salary Details 2026
Answering Service Care offers competitive hourly compensation for its Pennsylvania-based Customer Service Agents.
| Salary Component | Pay Rate |
| Starting Hourly Pay | $16.00/hour |
| Hourly Pay After 4 Months | $16.50/hour |
| Performance Bonus | Weekly Bonus Potential |
| Bonus Reference | Starting at $2.75/hour above state new-hire starting pay, subject to performance |
| Salary Payment | Weekly Direct Deposit |
Estimated Earnings: At 40 paid working hours per week, the starting base pay would be approximately $640 per week, or $33,280 annually, before taxes and bonuses.
After the four-month pay increase, the equivalent annualized base salary would be approximately $34,320, assuming 40 paid hours per week for 52 weeks.
These are illustrative calculations, not guaranteed earnings. Actual compensation depends on paid hours worked, performance bonuses, and employment terms.
Employee Benefits
Answering Service Care provides several benefits designed to support employee well-being, professional development, and work-life balance.
- Health, Dental, and Vision Insurance
Eligible full-time employees can access health, dental, and vision coverage.
- Paid Time Off (PTO)
Employees begin earning paid time off from their first day of employment.
- Weekly Performance Bonuses
Employees may earn additional compensation by exceeding performance expectations.
- Employee Assistance Program
The company provides an Employee Assistance Program and access to free training and development courses.
- Childcare Reimbursement
Eligible employees may receive childcare reimbursement benefits.
- Gym Membership Reimbursement
The company offers gym membership reimbursement to support employee wellness.
- Career Development Opportunities
ASC provides training and professional growth opportunities for employees interested in advancing their customer service careers.
Benefit eligibility and reimbursement conditions should be confirmed with the employer.
Why Join Answering Service Care?
Working with Answering Service Care offers several potential advantages for individuals seeking a stable customer service career.
Established Company: ASC has more than five decades of experience providing answering and customer support services.
Remote Work Opportunity: The advertised position allows employees to work remotely from Pennsylvania.
Competitive Compensation: The position offers a $16 hourly starting rate, a scheduled pay increase after four months, and weekly bonus potential.
Professional Training: Employees can develop customer communication, call handling, and administrative support skills.
Supportive Work Culture: ASC emphasizes professionalism, teamwork, continuous improvement, and employee growth.
Career Advancement: The company promotes long-term professional development and opportunities to expand workplace skills.
How to Apply for Answering Service Care Remote Jobs 2026?
Interested candidates can follow these steps to apply online:
- Visit the official Answering Service Care website or locate the Remote Pennsylvania Customer Service vacancy on LinkedIn.
- Review the complete job description and eligibility criteria.
- Check the work location, hourly pay, and employment requirements.
- Click the Apply button on the active job listing
- Create an applicant account if required.
- Upload an updated resume highlighting customer service, communication, and computer skills.
- Complete the application form with accurate personal and professional information.
- Review all submitted details carefully.
- Submit the application and monitor your email for recruitment updates.
Official Company Website: https://www.answeringservicecare.com/
To apply for this job please visit remotejobhiring.com.