Company: HCLTech
Job Role: Process Associate – Voice Process
Job Location: ITPL, Whitefield, Bengaluru, Karnataka
Experience: Freshers
Eligible Passing Years: 2024, 2025, and 2026
Employment Type: Full-Time
Work Mode: On-site

Job Overview

HCLTech is inviting applications from eligible freshers for the Process Associate – Voice Process position in Bengaluru, Karnataka. This opportunity is primarily intended for Arts and Science graduates who have strong communication skills and are looking to begin their careers in customer support and business process operations.

Selected candidates will handle customer queries, maintain accurate records, troubleshoot issues, and support customer satisfaction through effective communication and problem-solving.

Key Responsibilities

  • Respond to customer queries and concerns professionally through email and chat support channels.
  • Enter, update, and maintain accurate customer information across internal systems and databases.
  • Understand customer problems and provide appropriate solutions.
  • Escalate complex customer issues to senior support teams when necessary.
  • Maintain high standards of customer service and communication.
  • Follow company procedures and ensure accurate handling of customer information.

Eligibility Criteria

  • Candidates must be freshers who graduated in 2024, 2025, or 2026.
  • Arts and Science graduates are eligible to apply.
  • A bachelor’s degree in a relevant discipline is preferred.
  • Strong written communication skills are essential, particularly for email and chat support.
  • Candidates should demonstrate problem-solving abilities and attention to detail.

Not Eligible: Candidates with B.Tech, B.E., IT, or MCA qualifications are not eligible according to the provided job listing.

Job Location

The position is based at ITPL, Whitefield, Bengaluru, Karnataka, India. Candidates should be prepared to work from the office.

How to Apply for HCLTech Jobs

Interested and eligible candidates can register through the official application form provided in the job listing.

Application Form: Apply for HCLTech Process Associate – Voice Process

Applicants should review the eligibility requirements carefully and provide accurate information while completing the registration form.

Note: Salary, shift timings, benefits, and the final selection process were not specified in the supplied listing. Please confirm these details with the recruiter.

To apply for this job please visit remotejobhiring.com.